about us

Who we are

Your trusted partner in travel insurance

At TIC, we're dedicated to safeguarding your trips with reliable, comprehensive travel insurance, giving you the freedom to travel with confidence.

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With over 130 combined years of experience in travel insurance, we prioritise your safety and satisfaction above all else. As a specialist division of Santam and a proud member of ASATA, we make sure every trip you take is protected and stress-free.
Whether you're traveling for business or personal purposes, internationally or locally, we've got you covered. We dedicate the necessary attention, time, and expertise to protecting your travel plans from the unforeseen, treating your trip with the same importance you do.

What sets us apart?

  • pride

    Diligence and pride

    We do things properly, with simplicity, honesty, and integrity.

  • service

    Reliable service

    Enjoy professional, friendly service and peace of mind on every trip.

  • coverage

    Comprehensive coverage

    Backed by Santam, we offer exceptional support services and thorough protection.

  • support

    Dedicated support

    Our partnerships with worldwide assistance companies ensure you're never alone.

Why insure when traveling?

Imagine this: you're on the trip of a lifetime, when suddenly, a medical emergency occurs. Without travel insurance, you could be faced with financially crippling expenses in foreign currency. 

Let's talk about why travel insurance is your best travel companion and outline the benefits of travel insurance for you and your family.

Explore our travel insurance

Explore TIC's travel insurance to ensure you and your loved ones are protected from life's unexpected events. Our comprehensive coverage provides financial support whether you're traveling for business or leisure. TIC's insurance provides global protection, giving you peace of mind wherever your trip takes you. With flexible policy options, you can tailor your cover to meet your unique travel needs.

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Why our travel insurance is essential

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Foreign currency costs

Did you know that while you pay for your policy in ZAR (Rands) any medical bills you incur are paid in the foreign currency having a comprehensive policy can alleviate any financial stress, especially in countries where the Rand exchange rate is weak.

medical

Sky-high medical bills

In the UK, a simple GP visit can set you back £150 to £300. Serious medical incidents for example motor vehicle accidents, heart attacks, and strokes can result in sky-high hospital bills.

financial protection

Financial protection

Unforeseen medical expenses can be daunting, especially abroad. Our policy provides a financial cushion, ensuring unexpected costs don't disrupt your travels or burden your finances, giving you true peace of mind.

24/7 assistance

Travel with confidence, knowing that wherever you are in the world, our international support team is available around the clock. With just one call, you'll have immediate access to expert help and guidance.

Peace of mind

Enjoy your trip knowing you're safeguarded from life's unexpected turns. Our comprehensive cover lets you focus on your travels, assured that you're fully protected every step of the way.

Santam brand

As a trusted leader in insurance, Santam is committed to integrity, excellence, and your security. With us by your side, you're backed by a name known for its dedication and reliable protection worldwide.

Get in touch today!

Contact us* now and experience the difference.

We proudly serve clients in South Africa and across Swaziland, Lesotho, Namibia, Botswana, Zimbabwe, Malawi, Uganda, and Kenya.

Direct

Tel: +27 (0)11 521 4000

E-mail: helpdesk@tic.co.za

Claims: +27 (0)11 521 4000

What makes TIC different from other travel insurance providers?

At TIC, we prioritise customer care and provide comprehensive, tailored coverage options that meet the needs of every traveller. Our commitment to reliability, personalised service, and 24/7 global assistance ensures peace of mind throughout your trip.

What types of travel insurance does TIC offer?

TIC offers a wide range of travel insurance plans, including cover for leisure trips, business travel, student travel, and adventure holidays. We also provide additional options for specific needs, such as sporting extensions.

How can I contact TIC in case of an emergency while traveling?

TIC provides 24/7 emergency assistance to support you during any unexpected event. Simply log onto the portal (link) and find the appropriate emergency number associated with your policy. Our team will guide you to the appropriate medical or logistical support company, no matter where you are in the world.

How do I choose the right TIC travel insurance plan for my trip?

Our team at TIC is here to help you choose the perfect travel insurance plan based on your destination, activities, and personal needs.

Don't let an unexpected event ruin your travel experience. Choose our travel insurance for comprehensive coverage and reliable support.

With TIC by your side, you can focus on making memories, knowing that wherever your travels take you, we've got you covered every step of the way.

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