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Medical emergencies in USA: what travellers need to know

  • 10 FEB 2025
  • clock6 mins read
medical emergencies

Traveling to the United States for a vacation, work, or study can be exciting. From the bustling streets of New York to the sunny beaches of California and hiking through the Grand Canyon, the U.S. offers endless adventures. But amidst all the excitement, one thing travellers often forget to plan for is the possibility of a medical emergency. While nobody expects to get sick or injured while on vacation, it's important to be prepared-especially in the U.S., where healthcare can be complex and costly.

Let's dive into what you need to know about handling medical emergencies in America, how to protect yourself, and how to make sure your trip doesn't turn into a financial or medical nightmare.

The U.S. Healthcare system: what makes it different?

First things first: the U.S. healthcare system is very different from that of most other countries. Unlike many nations with universal healthcare, medical services in the U.S. are often privatised and can be very expensive. Even minor treatments, like a visit to the emergency room or urgent care for a sprained ankle, can cost hundreds-if not thousands-of dollars. And if you need surgery or hospitalisation, the costs can quickly skyrocket.

That's why having travel insurance with medical coverage is an absolute must for any trip to America. Without it, even a simple accident or illness could lead to enormous bills. In fact, many travellers are shocked to learn that healthcare costs in the U.S. are among the highest in the world.

How to prepare for medical emergencies in the U.S.

While no one wants to think about getting hurt or sick while on vacation, being prepared can make all the difference. Here's how to be ready for any medical emergency that might arise:

  1. Get travel insurance with medical coverage
    This is the single most important step you can take before traveling to the U.S. Make sure your travel insurance includes comprehensive medical coverage, including hospital stays, surgeries, and emergency evacuation if necessary. Check if your plan covers pre-existing conditions, and whether it has a 24/7 emergency assistance hotline to help you find doctors or hospitals.
  2. Carry your insurance information with you
    Keep a copy of your travel insurance policy and emergency contact numbers with you at all times. If you have an emergency, the last thing you want is to be scrambling to find the details of your insurance provider. Many travellers find it helpful to have both a digital copy and a printed version of their insurance information.
  3. Research local healthcare options before you go
    It can be helpful to know the location of the nearest hospital or urgent care centre at your destination. If you're staying in a major city, healthcare facilities will likely be easily accessible. But if you're planning to visit more remote areas or national parks, healthcare might be harder to come by. Do a little research in advance so you know where to go if something happens.
  4. Know what to do in case of an emergency
    If you have a medical emergency in the U.S., call 911. This is the emergency services number, and operators can send an ambulance, fire truck, or police as needed. However, be aware that ambulance rides are not free in the U.S.-they can be quite expensive, and the bill will usually be sent later. If your condition isn't life-threatening, you may want to go directly to an urgent care centre instead.

Common medical emergencies travellers face

While you might not expect to face a medical emergency during your trip, certain issues are more common than you'd think. Here are a few medical situations travellers often encounter while in the U.S.:

  1. Minor injuries
    From slipping on a wet sidewalk to getting hurt while hiking in a national park, minor injuries are common for travellers. Most urgent care clinics in the U.S. can treat these types of injuries, but they still might come with a hefty price tag. For example, an X-ray can cost several hundred dollars without insurance.
  2. Food poisoning and stomach illness
    Eating new foods and adjusting to different climates can sometimes lead to an upset stomach or food poisoning. In the U.S., a visit to a doctor or urgent care for food-related illnesses is common. While treatment is usually straightforward, it's still important to have insurance to cover any potential tests or medications.
  3. Allergic reactions
    Whether you're allergic to certain foods, insects, or plants, allergic reactions can happen when you least expect them. If you experience a severe allergic reaction, head straight to the emergency room. Severe reactions may require epinephrine or other treatments, which can be lifesaving but costly.
  4. Flu and cold
    Catching a cold or the flu while travelling can be frustrating. Many travellers opt for urgent care visits if they feel unwell during their trip. While medications and treatment are generally straightforward, the cost of a doctor's visit can add up, especially if additional tests are needed.

What to expect when visiting a doctor or hospital in the U.S.

So, you've done everything you can to stay safe, but you still find yourself needing medical care. What can you expect when visiting a doctor or hospital in the U.S.?

  1. Urgent care vs. emergency room
    In the U.S., you have two main options when seeking medical attention: urgent care centres or emergency rooms (ER). If your condition is not life-threatening, an urgent care centre is usually faster and more affordable. They can treat issues like sprains, cuts, minor infections, and more. On the other hand, emergency rooms are for serious conditions, but they tend to have longer wait times and higher costs.
  2. Be prepared to pay upfront
    In many cases, hospitals or clinics will ask for payment upfront if you don't have U.S.-based insurance. Even with travel insurance, you might be required to pay for services upfront and will then be reimbursed later. Make sure you have a credit card or access to funds in case you need to cover costs on the spot.
  3. Understanding your bill
    Medical billing in the U.S. can be confusing, with separate charges for doctors, facilities, tests, and treatments. If you receive a bill that seems unclear or too high, don't be afraid to contact the hospital or clinic to ask for an itemised breakdown. This can help you understand the charges and catch any potential errors.

How to handle the costs of a medical emergency

The biggest concern for many travellers facing a medical emergency in the U.S. is the cost. Here's how to navigate those expenses:

  • Use your travel insurance: Contact your travel insurance provider as soon as you seek medical care. Many insurers will guide you through the process of paying for care or reimbursing you for expenses.
  • Keep all receipts: Whether you're paying for medication, a doctor's visit, or a hospital stay, keep all receipts and documentation. You'll need these when filing a claim with your insurance company.
  • Ask about payment plans: If you receive a large medical bill, many hospitals offer payment plans to spread out the cost over time.

Don't let a medical emergency ruin your trip

While medical emergencies in the U.S. can be stressful, a little preparation goes a long way in minimising the impact on your trip. With proper travel insurance, knowledge of local healthcare options, and a clear plan for emergencies, you can enjoy your time in the U.S. with peace of mind.

So, whether you're exploring the national parks, visiting the big cities, or simply enjoying some good ol' American road tripping, you'll be well-prepared for whatever the road throws your way-safely and stress-free.

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