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Contact Us

Our team is here to support you every step of the way - your peace of mind is just a click or call away

How can we help you?

Emergencies on your trip

For immediate assistance, click here to find the correct emergency contact number associated with your policy.

Chat/message
Chat with us
Available hours
24/7

Claims after your trip

Call us on
+27 (0)11 521 4000
Email
claims@tic.co.za
Chat/message
Chat with us
Available hours
weekdays:(GMT +2) 08h00 - 17h00

Policy management

Call us on
+27 (0)11 521 4000
Email
helpdesk@tic.co.za
Chat/message
Chat with us
Available hours
weekdays:(GMT +2) 08h00 - 17h00

Get a quote

Call us on
+27 (0)860 100 484
Email
helpdesk@tic.co.za
Chat/message
Chat with us
Available hours
weekdays:(GMT +2) 08h00 - 17h00

Head office

We’re committed to providing you with the support and peace of mind you deserve, no matter where your travels take you. Don’t hesitate to reach out-we’re here to protect what matters most to you. Safe travels, and we look forward to assisting you!