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Domestic travel insurance
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Travel insurance for holiday or business trips, keeping you protected and confident
Explore the beauty of South Africa! Whether you're escaping for a quick getaway or embarking on a dream vacation within South Africa, Santam Travel Insurance has you covered. Your adventure begins here-stress-free, protected, and tailored to your needs. This offering is available to South African residents travelling within the borders of South Africa.
Why domestic travel insurance
Our all-in-one travel insurance gives you everything you need for a safe and worry-free trip.
Get insurance that's built for you, with cover options that reflect the realities of regional travel, from road trips to domestic flights.
From minor inconveniences to major disruptions, domestic trip insurance provides the peace of mind you need for a hassle-free trip.
Enjoy stress-free travel knowing you're covered for everything from loss of personal belongings or travel delays
Designed to safeguard against the unique risks and challenges of traveling within South Africa, ensuring you're fully protected.
Domestic
- Car rental excess waiver
- Trip Cancellations or Disruptions
Included
- Accidental Death or Accidental Permanent Disablement
- Car Hire
- Theft of Personal Belongings
Domestic +
- Car rental excess waiver
- Trip Cancellations or Disruptions
Included
- Accidental Death or Accidental Permanent Disablement
- Car Hire
- Theft of Personal Belongings
Advantages of Santam's domestic travel insurance
Accidental death and Accidental permanent disability
Compensation for serious injury or loss of life while travelling.
Car rental excess waiver
Your car rental excess covered in the event of an accident.
Trip Cancellation and Disruptions cover
Safeguard your travel costs in the event of unforeseen illness or accident.
Personal Belongings
Protection for theft of our personal belongings.
Travel delay
We cover additional cost incurred for a scheduled public conveyance delay.
Car hire
In the event of your personal vehicle breakdown.
Domestic travel insurance cover
Accidental death or accidental permanent disablement.
Theft of your personal belongings.
Car rental excess waiver.
Trip Cancellations or disruptions.
Emergency medical expenses.
Theft of personal belongings from a taxi or uber.
Driving off-road.
Financial default of any transport or accommodation provider.
Features of domestic travel insurance
Car Hire
Provides cover for car hire in the event of your vehicle breakdown.
Trip cancellation and disruptions
Safeguards against unforeseen circumstances that prevent or disrupt travel.
Car rental and breakdown assistance
Includes a car rental excess waiver to reduce financial liability.
Luggage protection
Covers loss or damage to personal belongings.
Personal accident cover
Lump sum compensation in the event of accidental death or accidental permanent disability during your trip.
24/7 Emergency assistance
Round-the-clock assistance for medical and travel emergencies.
How to buy domestic travel insurance
Get started:
Click on the Buy now button to begin.
Fill in your details:
Provide a few quick details about your trip.
Receive your quote:
Instantly get a quote or policy within minutes.
Secure your cover:
Purchase your travel insurance safely and securely, up to 12 months in advance.
Convenient, quick, and smooth: submitting your claim
Our streamlined process makes claiming convenient, so you can focus on what matters most.
At Santam Travel Insurance, we ensure a smooth and convenient claims process. Simply register on our portal before your trip for easy claims submission. If not, you can still file a claim after your return. Follow these simple steps for a hassle-free experience.
- 1
Gather required documentation
Collect all necessary documents related to your claim before starting the process.
- 2
Register on the client portal
Register on client portal
- 3
Submit your claim
Once you have gathered the supporting documents you can submit your claim
- 4
Assessment process
Our team will review and assess your claim.
Trusted by 2 million + travellers
Member of ASATA
Accepted by all VISA authorities, including SCHENGEN
Secured by Entrust
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Help and FAQ's
Direct
Tel: 0860 100 484 (RSA) or +27 (0)11 521 4000
E-mail: helpdesk.travelinsurance@santam.co.za
Claims and emergency services
Tel: +27 (0)11 521 4000
Policy-related FAQs
What does Santam domestic Travel Insurance cover?
Santam Travel Insurance covers a range of travel risks within South Africa, trip disruptions or cancellations, accidental death or permanent disability, and luggage theft, ensuring you're fully protected on your domestic trips.
Does Santam Travel Insurance cover car rental excess for domestic travel?
Yes, Santam's domestic travel insurance covers the car rental excess in the event of an accident or damage. While it doesn't cover the car itself, it helps reduce your financial liability by covering the excess charged by the rental company.
What is the cancellation cover?
Santam Travel Insurance provides cancellation cover for non-refundable costs if your trip is cancelled due an unexpected medical emergency prior to departure. Pre-existing conditions are excluded.
Who can buy a domestic travel insurance policy?
Permanent residents of South Africa who are travelling to a destination 200km or more from their place of permanent residence can purchase a domestic travel insurance policy.
What is the age limit for a domestic travel insurance policy?
Travellers up to the age of 85 years can purchase a domestic.
Service-related FAQs
How do I file a claim with Santam Travel Insurance?
You can easily file a claim through the online portal. Be sure to submit all necessary documents, such as receipts and medical reports to ensure smooth processing.
How long does it take for a claim to be processed?
Santam Travel Insurance typically processes claims as soon as possible. Complex claims may take longer, but the team strives for a quick and efficient resolution.
Is there 24/7 emergency assistance available?
Yes, Santam Travel Insurance provides 24/7 emergency assistance for medical and travel-related emergencies, ensuring help is always available when you need it.
Can I modify my policy after purchase?
Yes, policy adjustments can be made before your trip starts. Contact customer service to discuss changes to your cover based on your needs.
Can I buy a Santam Domestic Travel Insurance after my trip has started?
No, Santam Travel Insurance requires that you purchase your travel insurance before your trip begins. This ensures full cover for any events that occur during your trip.
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