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Holiday travel insurance
Protect your dream getaway and travel worry-free
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5 mins
Enjoy stress-free holidays with comprehensive travel insurance
Make the most of your trips knowing that you're fully protected with TIC's travel insurance. Whether you're embarking on a family vacation, a solo adventure, or a relaxing getaway, our cover ensures peace of mind from the moment you book your trip. From medical emergencies to trip cancellations and lost luggage, we've got you covered so you can focus on enjoying your time away. Safe travels start here!
Comprehensive cover for worry-free travel
From medical emergencies to travel delays, our travel insurance offers the protection you need, ensuring every trip is as safe as it is enjoyable.
Safeguard your holiday from the unexpected-cancellations, lost luggage, and delayed flights won't ruin your trip.
In a medical emergency abroad, rest assured you'll receive prompt, quality care without the financial burden.
Enjoy stress-free travel knowing you're covered for everything from minor inconveniences to major disruptions.
Focus on your adventure while we handle the risks, ensuring you're protected wherever you go.
Standard
- Emergency medical and related expenses
- Excludes pre-existing illness cover
Included
- Emergency medical evacuation
- Trip cancellation for specified events
- Loss of personal belongings
Comprehensive
- Emergency medical and related expenses
- Includes pre-existing illness cover
- Optional Unspecified Event cover for cancellations or disruptions
Included
- Emergency medical evacuation
- Compassionate medical emergency visit
- Trip cancellation for specified events
- Loss of personal belongings
Comprehensive +
- Includes pre-existing illness cover
- Maximum benefit limits
- NO EXCESSES
- Optional Unspecified Event cover for cancellations or disruptions
Included
- Emergency medical evacuation
- Compassionate medical emergency visit
- Trip cancellation for specified events
- Loss of personal belongings
Comprehensive cover for worry-free travel
From medical emergencies to travel delays, our travel insurance offers the protection you need, ensuring every trip is as safe as it is enjoyable.
Medical assistance
24/7 emergency medical assistance to assist you wherever you are.
Visa
All VISA authorities, including Schengen visa issuers, recognise and accept our policies.
Accidental death or disability
Cover for personal liability in certain circumstances.
Trip cancellation or Interruptions
We cover trip cancellations, delays, and missed connections.
Personal belongings
Cover for theft, damage, and loss of personal possessions.
Family
Repatriation of children or travel companion back to South Africa.
Know what's covered: Understanding policy exclusions
Stay informed with a clear breakdown of what's not included in your travel insurance, so you can plan with confidence.
Visa denied (south african passport holders only).
Emergency medical transportation, repatriation and evacuation.
Repatriation of children and travel companion.
Trip cancellation and disruptions.
Cancellation or disruptions cover unless you purchase the optional Unspecified Event cover.
Participation in any hazardous sport, activity, or professional sport other than specific activities you have paid an additional premium for.
Not having a valid license for the vehicle, you are driving/ or motorcycle licence.
Travelling for the purpose of emigrating is excluded on this policy. See Emigration cover for our offer.
Features of holiday travel insurance
Comprehensive medical
Covers emergency medical expenses, including hospital stays abroad. Provides medical evacuation to the nearest facility or back home. Includes hospitalisation cover for pre-existing conditions on Comprehensive Plans for travellers up to the age of 69 years.
Trip cancellation protection
Covers trip cancellations due to unexpected illness or injury prior to departure. Provides reimbursement for unused prepaid travel expenses. Protects against trip disruptions.
Luggage and personal belongings
Covers lost or delayed luggage. Includes reimbursement for essential items during luggage delays. Covers cost incurred in the event of loss of important documents like passports and visas.
Sports cover
Provides automatic cover for injuries as a result of activities like skiing and scuba diving and most leisure sporting activities.
Global assistance services
24/7 emergency assistance for medical and travel disruptions. Help with travel logistics like flight changes and missed connections. Staying in touch with your loved ones during emergencies.
Weather-related
Covers non-refundable costs if your flight is cancelled due to weather. We cover reasonable additional expenses for accommodation. Reimbursement for additional expenses like meals and transport during weather delays.
How to buy holiday travel insurance
Get started:
Click on the Buy now button to begin.
Fill in your details:
Provide a few quick details about your trip.
Receive your quote:
Instantly get a quote or policy within minutes.
Secure your cover:
Purchase your travel insurance safely and securely, up to 12 months in advance.
Convenient, quick, and smooth: submitting your claim
Our streamlined process makes claiming convenient, so you can focus on what matters most.
At TIC, we ensure a smooth and convenient claims process. Simply register on our portal before your trip for easy claims submission. If not, you can still file a claim after your return. Follow these simple steps for a hassle-free experience.
- 1
Gather required documentation
Collect all necessary documents related to your claim before starting the process.
- 2
Register on the client portal
Register on client portal
- 3
Submit your claim
Once you have gathered the supporting documents you can submit your claim
- 4
Assessment process
Our team will review and assess your claim.
Don't just take our word for it, here's what our customers have to say
Location: Nairobi
Paid amount: R980 000
Mr G
Location: Camino Via Podiensis, France
Paid amount: R99 000
Mrs A
Trusted by 2 million + travellers
Member of ASATA
Accepted by all VISA authorities, including SCHENGEN
Secured by Entrust
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Help and FAQ's
Direct
Tel: 0860 100 484 (RSA) or +27 (0)11 521 4000
E-mail: helpdesk@tic.co.za
Claims and emergency services
Tel: +27 (0)11 521 4000
Policy-related FAQs
What does TIC Holiday Travel Insurance cover?
TIC's Holiday Travel Insurance covers a variety of risks, including trip cancellations, lost luggage, medical emergencies, and personal accidents, ensuring you're protected throughout your trip.
Does TIC cover pre-existing medical conditions?
Yes, TIC provides hospitalisation cover for pre-existing conditions for travellers up to the age of 69 years.
Is there cover for trip cancellations due to COVID-19?
TIC policies do not provide cover for cancellations or trip alterations, as a result of the COVID-19 virus or a Pandemic however our international travel insurance policies provide cover for emergency medical and related expenses should the traveller contract the coronavirus on their trip.
Does TIC cover travel to multiple countries?
Yes, TIC covers multi-destination travel.
What happens if I need medical evacuation?
TIC covers emergency medical evacuation to the nearest appropriate facility or repatriation back to South Africa.
Service-related FAQs
How do I file a claim with TIC?
You can easily file a claim through the TIC online portal. Make sure to submit all required documentation, including receipts and medical reports, for a smoother process.
What is the typical processing time for claims?
TIC typically processes claims as soon as possible, although more complex claims may take longer depending on the nature of the situation and required documentation.
Can I buy TIC travel insurance after I've started my trip?
No, TIC's travel insurance must be purchased before the trip begins. This ensures you have full cover for unexpected events that may occur during your travels.
Is TIC travel insurance available for annual cover?
Yes, TIC offers annual policies that cover multiple trips throughout the year, which can be more cost-effective if you travel frequently.
Does TIC provide 24/7 customer support?
Yes, TIC offers 24/7 global emergency assistance to handle any travel-related incidents, including medical emergencies and travel disruptions, no matter where you are.
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