Ankle Injury Abroad? This Traveler's Insurance Saved the Trip

Mrs Anita* discovered this when she was injured while walking the Camino Via Podiensis in France. Says Mrs Anita: "I was planning to walk for three weeks. On the second day, we descended steeply into the woods. I lost my balance and fell, and the "snap" of the bones breaking in my ankle was quite loud! "I was very grateful that a French walker phoned the French emergency services for me as I do not speak the language. When the paramedics arrived, I was evacuated via air to a hospital in Le Puy. "I contacted the emergency number at TIC and registered a case. What really worked well was that the assistance company communicated with me via WhatsApp in English. I had broken two bones in my right ankle, and the doctors needed to insert screws and a plate as part of the surgery, which resulted in a three-night hospital stay. "Taking out a travel insurance policy before this happened used to be a "tick box exercise" for me. Now, it is the FIRST thing I sort out. Comprehensive cover is necessary no matter what age you are. It is also important for people to know the emergency number and keep a copy of their policy on them at all times, especially when the language barrier is a problem. "I'm so grateful that the assistance company was able to help with my travel arrangements back home-from arranging an ambulance taxi to the airport to organising business class tickets for the return flight. I will definitely take out a policy with TIC when I travel again."