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Group travel insurance

Keep your group adventures safe and stress free.

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Travel together with confidence

Planning an international group trip should be exciting, not stressful. Our group travel insurance provides essential cover for groups of 10 or more travelling on a budget. We help you focus on creating memorable experiences while we handle the rest.

Why group travel insurance

From medical emergencies to travel delays, our travel insurance offers the protection you need, ensuring every trip is as safe as it is enjoyable.

cancel flights

Ensure financial protection from the unexpected - cancellations, lost luggage, and delayed flights won't ruin your trip.

medical emergencies

In medical emergencies abroad, rest assured you'll receive prompt, quality care without the financial burden.

covered

Enjoy stress-free travel knowing you're covered for everything from minor inconveniences to major disruptions.

adventure

Focus on your adventure while we handle the risks, ensuring you're protected wherever you go.

Key benefits to support your group

Discover the essential cover features that make your trip worry-free.

  • Group

    • Emergency medical and related expenses
    • Hospitalisation cover for pre-existing illness
    • Cancellation and Disruption cover
    • Loss of Personal Belongings

    Included

    • Emergency medical evacuation
    • Burial, Cremation, Return of Mortal Remains
    • Luggage Delay

Groups of 10 or more can also select one of the more comprehensive products available.

advantage of holiday travel

Advantages of TIC group travel insurance

medical emergency

Medical assistance

24/7 emergency medical assistance to assist you wherever you are.

visa

Visa applications

All VISA authorities, including Schengen visa issuers, recognise and accept our policies.

disability

Accidental death or permanent disability

Lump sum compensation in the event of accidental death or accidental permanent disability.

trip disruption

Trip cancellation

Includes trip cancellation cover due to unexpected illness or injury prior to departure.

theft

Personal belongings

Cover for theft, damage, and loss of personal possessions.

family

Family

Repatriation of children or travel companion back to South Africa.

Group travel insurance cover

What's Covered?
  • Medical transportation, repatriation and evacuation

  • Emergency medical treatment

  • Accidental death

  • Quarantine expenses

What's not Covered?
  • Optional cancellation cover for unspecified events

  • Trip disruption due to a weather condition

  • Disruptions due to Weather Conditions

  • Car rental excess waiver

Features of group travel insurance

medical emergency

Emergency medical cover

Covers medical expenses for sudden illness or injuries during the trip. Medical transportation to the nearest appropriate facility.

trip disruption

Trip cancellation and disruption

Covers non-refundable expenses if the trip is cancelled. Cover for cancellations due to unexpected illness or   injury preventing your departure.

24/7 Global emergency assistance

Round-the-clock assistance for medical emergencies, travel issues, and legal support.

emergency

Pre-existing conditions

Hospitalisation cover for pre-existing conditions in the case of an emergency for travellers up to the age of 69 years. Compassionate emergency visit in the event of an Illness or injury.

medical

Accidental Death and permanent disability

Provides compensation in case of accidental death Lump sum compensation in the event of accidental permanent disability.

luggage

Luggage and personal belongings protection

Cover for lost, stolen, and delayed luggage. Includes reimbursement for essential items if luggage is delayed.

How to buy group travel insurance

  • Get started:

    Click on the Buy now button to begin.

  • Fill in your details:

    Provide a few quick details about your trip.

  • Receive your quote:

    Instantly get a quote or policy within minutes.

  • Secure your cover:

    Purchase your travel insurance safely and securely, up to 12 months in advance.

mweb how to buy

Convenient, quick, and smooth: submitting your claim

Our streamlined process makes claiming convenient, so you can focus on what matters most.

At TIC, we ensure a smooth and convenient claims process. Simply register on our portal before your trip for easy claims submission. If not, you can still file a claim after your return. Follow these simple steps for a hassle-free experience.

  • 1

    Gather required documentation

    Collect all necessary documents related to your claim before starting the process.

  • 2

    Register on the client portal

    Register on client portal

  • 3

    Submit your claim

    Once you have gathered the supporting documents you can submit your claim

  • 4

    Assessment process

    Our team will review and assess your claim.

Don't just take our word for it, here's what our customers have to say

Location: Marseillette, South of France

Paid amount: R200 000

When I was discharged TIC arranged for me to be taken to Montpellier Airport by ambulance in order to fly to Paris to catch my flight home. Special seating had to be arranged on the flight from Montpellier to Paris as I couldn’t bend my leg!

Mrs P

Traveller

Location: Camino Via Podiensis, France

Paid amount: R20 000

TIC’s assistance company sent a driver to take me to hospital, where the doctor, who fortunately spoke English, prescribed a course of antibiotics. TIC then arranged a flight for me with wheelchair service from Madrid to Cape Town. I was so grateful for their effective and professional service as it was so stressful struggling with a foreign language in a strange environment while feeling very unwell.

Mrs R

Traveller

Trusted by 2 million + travellers

  • santam
  • asata

    Member of ASATA

  • VISA authorities

    Accepted by all VISA authorities, including SCHENGEN

  • entrust

    Secured by Entrust

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Help and FAQ's

Direct

Tel: 0860 100 484 (RSA) or +27 (0)11 521 4000

E-mail: helpdesk@tic.co.za

Claims and emergency services

Tel: +27 (0)11 521 4000

Policy-related FAQs

What does TIC Group Travel Insurance cover?

TIC's Group Travel Insurance covers a wide range of risks including trip cancellations, medical emergencies, lost luggage, and trip delays. Each traveller in the group enjoys the same level of protection under a single policy.

How many people are required for TIC Group Travel Insurance?

TIC's group policies are available for groups of 10 or more travellers, making it a cost-effective solution for large family vacations, corporate trips, or group excursions.

Does TIC cover pre-existing medical conditions for group travellers?

Hospitalisation cover for pre-existing illnesses is included for travellers up to the age of 69 years

Is there cover for trip cancellations?

Yes, TIC's Group Travel Insurance offers trip cancellation cover for unforeseen events like unexpected illness, injury, or severe weather that prevent the group from traveling.

Does TIC Group Travel Insurance include emergency medical transportation?

Yes, the policy includes medical transportation, ensuring transportation to the nearest adequate facility in the event of a serious medical emergency during your trip.

Service-related FAQs

How do I file a claim for TIC Group Travel Insurance?

Filing a claim is straightforward through TIC's online portal. To ensure smooth processing, be sure to have the necessary documentation for the entire group, such as medical reports and receipts.

Can each group member customise their cover?

TIC's Group Travel Insurance provides consistent cover for all group members, ensuring everyone is equally protected under a single plan. Breakaways can insure additional days upon application.

How long does it take to process a group claim?

TIC aims to process claims as soon as possible, but larger or more complex claims involving multiple group members may take slightly longer.

Is there 24/7 support available during the trip?

Yes, TIC offers 24/7 emergency assistance to group travellers, ensuring help is available for medical emergencies, travel disruptions, and legal issues during the trip.

Can I modify a group policy after purchase?

Adjustments can usually be made to your group policy before the trip begins. Contact TIC's customer support to discuss any changes that might be required for your group.

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