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Travel together with confidence
Planning an international group trip should be exciting, not stressful. Our group travel insurance provides essential cover for groups of 10 or more travelling on a budget. We help you focus on creating memorable experiences while we handle the rest.
Why group travel insurance
From medical emergencies to travel delays, our travel insurance offers the protection you need, ensuring every trip is as safe as it is enjoyable.
Ensure financial protection from the unexpected - cancellations, lost luggage, and delayed flights won't ruin your trip.
In medical emergencies abroad, rest assured you'll receive prompt, quality care without the financial burden.
Enjoy stress-free travel knowing you're covered for everything from minor inconveniences to major disruptions.
Focus on your adventure while we handle the risks, ensuring you're protected wherever you go.
Discover the essential cover features that make your trip worry-free.
Group
- Emergency medical and related expenses
- Hospitalisation cover for pre-existing illness
- Cancellation and Disruption cover
- Loss of Personal Belongings
Included
- Emergency medical evacuation
- Burial, Cremation, Return of Mortal Remains
- Luggage Delay
Groups of 10 or more can also select one of the more comprehensive products available.

Advantages of TIC group travel insurance
Medical assistance
24/7 emergency medical assistance to assist you wherever you are.
Visa applications
All VISA authorities, including Schengen visa issuers, recognise and accept our policies.
Accidental death or permanent disability
Lump sum compensation in the event of accidental death or accidental permanent disability.
Trip cancellation
Includes trip cancellation cover due to unexpected illness or injury prior to departure.
Personal belongings
Cover for theft, damage, and loss of personal possessions.
Family
Repatriation of children or travel companion back to South Africa.
Group travel insurance cover
Medical transportation, repatriation and evacuation
Emergency medical treatment
Accidental death
Quarantine expenses
Optional cancellation cover for unspecified events
Trip disruption due to a weather condition
Disruptions due to Weather Conditions
Car rental excess waiver
Features of group travel insurance
Emergency medical cover
Covers medical expenses for sudden illness or injuries during the trip. Medical transportation to the nearest appropriate facility.
Trip cancellation and disruption
Covers non-refundable expenses if the trip is cancelled. Cover for cancellations due to unexpected illness or injury preventing your departure.
24/7 Global emergency assistance
Round-the-clock assistance for medical emergencies, travel issues, and legal support.
Pre-existing conditions
Hospitalisation cover for pre-existing conditions in the case of an emergency for travellers up to the age of 69 years. Compassionate emergency visit in the event of an Illness or injury.
Accidental Death and permanent disability
Provides compensation in case of accidental death Lump sum compensation in the event of accidental permanent disability.
Luggage and personal belongings protection
Cover for lost, stolen, and delayed luggage. Includes reimbursement for essential items if luggage is delayed.
How to buy group travel insurance
Get started:
Click on the Buy now button to begin.
Fill in your details:
Provide a few quick details about your trip.
Receive your quote:
Instantly get a quote or policy within minutes.
Secure your cover:
Purchase your travel insurance safely and securely, up to 12 months in advance.

Convenient, quick, and smooth: submitting your claim
Our streamlined process makes claiming convenient, so you can focus on what matters most.
At TIC, we ensure a smooth and convenient claims process. Simply register on our portal before your trip for easy claims submission. If not, you can still file a claim after your return. Follow these simple steps for a hassle-free experience.
- 1
Gather required documentation
Collect all necessary documents related to your claim before starting the process.
- 2
Register on the client portal
Register on client portal
- 3
Submit your claim
Once you have gathered the supporting documents you can submit your claim
- 4
Assessment process
Our team will review and assess your claim.
Trusted by 2 million + travellers
Member of ASATA
Accepted by all VISA authorities, including SCHENGEN
Secured by Entrust
Our articles
Help and FAQ's
Direct
Tel: 0860 100 484 (RSA) or +27 (0)11 521 4000
E-mail: helpdesk@tic.co.za
Claims and emergency services
Tel: +27 (0)11 521 4000
Policy-related FAQs
What does TIC Group Travel Insurance cover?
TIC's Group Travel Insurance covers a wide range of risks including trip cancellations, medical emergencies, lost luggage, and trip delays. Each traveller in the group enjoys the same level of protection under a single policy.
How many people are required for TIC Group Travel Insurance?
TIC's group policies are available for groups of 10 or more travellers, making it a cost-effective solution for large family vacations, corporate trips, or group excursions.
Does TIC cover pre-existing medical conditions for group travellers?
Hospitalisation cover for pre-existing illnesses is included for travellers up to the age of 69 years
Is there cover for trip cancellations?
Yes, TIC's Group Travel Insurance offers trip cancellation cover for unforeseen events like unexpected illness, injury, or severe weather that prevent the group from traveling.
Does TIC Group Travel Insurance include emergency medical transportation?
Yes, the policy includes medical transportation, ensuring transportation to the nearest adequate facility in the event of a serious medical emergency during your trip.
Service-related FAQs
How do I file a claim for TIC Group Travel Insurance?
Filing a claim is straightforward through TIC's online portal. To ensure smooth processing, be sure to have the necessary documentation for the entire group, such as medical reports and receipts.
Can each group member customise their cover?
TIC's Group Travel Insurance provides consistent cover for all group members, ensuring everyone is equally protected under a single plan. Breakaways can insure additional days upon application.
How long does it take to process a group claim?
TIC aims to process claims as soon as possible, but larger or more complex claims involving multiple group members may take slightly longer.
Is there 24/7 support available during the trip?
Yes, TIC offers 24/7 emergency assistance to group travellers, ensuring help is available for medical emergencies, travel disruptions, and legal issues during the trip.
Can I modify a group policy after purchase?
Adjustments can usually be made to your group policy before the trip begins. Contact TIC's customer support to discuss any changes that might be required for your group.
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