Self-service portal
Local travel insurance
Travel with confidence: we've got you covered!
Get insured in
5 mins
Travel insurance for holiday or business trips, keeping you protected and confident
Explore the beauty of South Africa! Whether you're escaping for a quick getaway or embarking on a dream vacation within South Africa, TIC has you covered. Your adventure begins here-stress-free, protected, and tailored to your needs. This offering is available to South African residents travelling within the borders of South Africa.
Why local travel insurance
Our all-in-one travel insurance gives you everything you need for a safe and worry-free trip.
Get insurance that's built for you, with cover options that reflect the realities of regional travel, from road trips to local flights.
From minor inconveniences to major disruptions, local insurance provides the peace of mind you need for a hassle-free trip.
Enjoy stress-free travel knowing you're covered for everything from loss of personal belongings or travel delays
Designed to safeguard against the unique risks and challenges of traveling within South Africa, ensuring you're fully protected.
Local
- Car rental excess waiver
- Daily hospital benefit
Included
- Emergency medical evacuation
- Trip cancellation
- Travel delay
Advantages of TIC local travel insurance
Medical assistance
Emergency medical transport and evacuation to hospital.
Car rental excess waiver
Your car rental excess covered in the event of an accident.
Cancellation and curtailment cover
Safeguard your travel costs in the event of unforeseen illness or accident.
Luggage
Included if you purchased a conveyance ticket for air, train, or bus travel for your trip.
Travel delay
We cover additional cost incurred for a scheduled flight delay.
Car hire
In the event of theft, accidental damage or breakdown of your own vehicle (not older than 5 years).
Local travel insurance cover
Daily cash benefit should you be hospitalised as an inpatient during your trip.
The luggage theft benefit is included when you purchase conveyancing tickets for air, train, or bus travel for your trip.
Car rental excess waiver.
Medical expenses and pre-existing conditions.
Luggage theft if you are not travelling by scheduled air, train, or bus transportation.
Driving off-road.
Features of local travel insurance
Medical emergencies
Covers medical transportation and evacuation to the nearest hospital. Provides daily inconvenience cash benefits for hospitalisation.
Trip cancellation and curtailment
Safeguards against unforeseen circumstances that prevent travel. Covers non-refundable expenses related to cancellations.
Car rental and breakdown assistance
Includes a car rental excess waiver to reduce financial liability Provides cover for car hire in the event of vehicle breakdown.
Luggage protection
Covers loss or damage to personal items and luggage. Cover for losses on scheduled flights only.
Personal accident cover
Lump sum compensation in the event of accidental death or accidental permanent disability during your trip.
24/7 Emergency assistance
Round-the-clock assistance for medical and travel emergencies.
How to buy local travel insurance
Get started:
Click on the Buy now button to begin.
Fill in your details:
Provide a few quick details about your trip.
Receive your quote:
Instantly get a quote or policy within minutes.
Secure your cover:
Purchase your travel insurance safely and securely, up to 12 months in advance.
Convenient, quick, and smooth: submitting your claim
Our streamlined process makes claiming convenient, so you can focus on what matters most.
At TIC, we ensure a smooth and convenient claims process. Simply register on our portal before your trip for easy claims submission. If not, you can still file a claim after your return. Follow these simple steps for a hassle-free experience.
- 1
Gather required documentation
Collect all necessary documents related to your claim before starting the process.
- 2
Register on the client portal
Register on client portal
- 3
Submit your claim
Once you have gathered the supporting documents you can submit your claim
- 4
Assessment process
Our team will review and assess your claim.
Don't just take our word for it, here's what our customers have to say
Location: Nairobi
Paid amount: R980 000
Mr G
Location: Lusaka, Zambia
Paid amount: R235 000
Mr B
Trusted by 2 million + travellers
Member of ASATA
Accepted by all VISA authorities, including SCHENGEN
Secured by Entrust
Our articles
- 29 JAN 2025
6 mins read
5 Essential tips for stress-free family holiday travel: how to enjoy every moment
- 25 JAN 2025
- 6 mins read
Essential packing tips: what to bring (and what to leave behind) for stress-free travel
- 22 JAN 2025
- 6 mins read
General travel tips for a safe and stress-free trip
Help and FAQ's
Direct
Tel: 0860 100 484 (RSA) or +27 (0)11 521 4000
E-mail: helpdesk@tic.co.za
Claims and emergency services
Tel: +27 (0)11 521 4000
Policy-related FAQs
What does TIC Local Travel Insurance cover?
TIC covers a range of travel risks within South Africa, including medical transportation, trip cancellations, personal accidents, and luggage loss, ensuring you're fully protected on your local trips.
Does TIC cover car rental excess for local travel?
Yes, TIC's local travel insurance covers the car rental excess in the event of an accident or damage. While it doesn't cover the car itself, it helps reduce your financial liability by covering the excess charged by the rental company.
What is the cancellation cover?
TIC provides cancellation cover for non-refundable costs if your trip is cancelled due an unexpected medical emergency prior to departure. Pre-existing conditions are excluded.
Is medical transportation covered?
Yes, TIC covers medical transportation within South Africa, ensuring you're transported to the nearest suitable hospital in case of an emergency.
Who can buy a local travel insurance policy?
Permanent residents of South Africa who are travelling to a destination 200km or more from their place of permanent residence can purchase a local travel insurance policy.
Service-related FAQs
How do I file a claim with TIC?
You can easily file a claim through TIC's online portal. Be sure to submit all necessary documents, such as receipts and medical reports to ensure smooth processing.
How long does it take for a claim to be processed?
TIC typically processes claims as soon as possible. Complex claims may take longer, but the team strives for a quick and efficient resolution.
Is there 24/7 emergency assistance available?
Yes, TIC provides 24/7 emergency assistance for medical and travel-related emergencies, ensuring help is always available when you need it.
Can I modify my TIC policy after purchase?
Yes, policy adjustments can be made before your trip starts. Contact customer service to discuss changes to your cover based on your needs.
Can I buy TIC Local Travel Insurance after my trip has started?
No, TIC requires that you purchase your travel insurance before your trip begins. This ensures full cover for any events that occur during your trip.
Buy travel Insurance in 5 min
Get quote